Failed NX1 tube on purchased prebuilt IN-14 Arduino Shield Nixie Tubes Clock.

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    cbrig25
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    Hi
    I have purchased the prebuilt IN-14 Arduino Shield Nixie Tubes Clock. The first nixie tube NX1 does not work. I have left a message on the support page but have not received any reply. Is anyone able to supply me some diagnostic information so that I can test the voltages to the tube pins etc. I have tried multiple Arduino boards and software programs. The associated tube 1 led lights but the tube itself does not function.

    Cheers,
    Colin
    cbrig25@eq.edu.au

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